Instalação do OTRS 6 no CentOS 7

# yum update
# yum install epel-release -y
# sed -i --follow-symlinks 's/SELINUX=enforcing/SELINUX=permissive/g' /etc/sysconfig/selinux
# yum install httpd httpd-devel mariadb-server -y
[mysqld]
datadir=/var/lib/mysql
socket=/var/lib/mysql/mysql.sock
max_allowed_packet=64M
query_cache_size=32M
innodb_log_file_size=256M
character-set-server=utf8
collation-server=utf8_unicode_ci
- Ativando o serviço do Apache e iniciando:
# systemctl start httpd
# systemctl enable httpd
- Ativando o serviço do MariaDB e iniciando:
# systemctl start mariadb
# systemctl enable mariadb
# yum install https://ftp.otrs.org/pub/otrs/RPMS/rhel/7/otrs-6.0.22-01.noarch.rpm -y# yum install "perl(Crypt::Eksblowfish::Bcrypt)" "perl(DBD::Pg)" "perl(Encode::HanExtra)" "perl(JSON::XS)" "perl(Mail::IMAPClient)" "perl(Authen::NTLM)" "perl(ModPerl::Util)" "perl(Text::CSV_XS)" "perl(YAML::XS)" -y
# systemctl restart httpd
# firewall-cmd --permanent --add-service=http
# firewall-cmd --permanent --add-service=https
# firewall-cmd --reload
# /opt/otrs/bin/otrs.CheckModules.pl
Checagem dos módulos do OTRS
Tela inicial do OTRS
Passos necessários para ajustar o OTRS
Menu de escolha do banco de dados
Configuração do MySQL (Banco utilizado)
Etapa final de criação do banco
Ajuste básico do sistema
Configuração de e-mail do OTRS
Etapa final de configuração do OTRS 6
OTRS 6

Senior Linux Administrator @IBM

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